Frequently Asked Questions
Pricing options are available from contact through our team. Please email your queries to firstname.lastname@example.org, and we can help to answer any questions you may have
The shortest measurement ping setting is every 5 mins ping. Our clients at the moment use 30m-1hr pings , up to 24hrs pings. The Last mile can be tracked more frequently compared to start of the voyage, to decrease the risk of issues later in the shipment.
The App can be programmed to alert you for: arrival to the destination, temperature, no movement / idle, tamper alert
The eShell comes standard with Motion, Light, Temperature, and Location
Our current eShell 1.0 is not rechargeable, however, sustainability is an important value to us at Shellock, and we are constantly seeking ways to maintain our fantastic features and also incorporate charging capabilities.
The active eShells are attached to the shipments and are treated as any other tool or packaging. It is not necessary to declare it at customs since you are not importing or exporting it, you already paid for the eShells and its VAT and you are now using them, not selling it at your destination.
There is no limit to the device, as we use global 2G & 4G connectivity to ensure a consistent supply of data
The eShell is a plug-and-play device which is instantly connectable when turned on, and is ready to go upon delivery.
The battery can last up to 5 years at 1 reading per day. With constant readings every 30 mins the battery can last 4 months.